Point of Single Contact in North Rhine-Westphalia
Service businesses from EU Member States seeking for support with the German administrative procedures may address the local Points of Single Contact. These state run one-stop-shops will guide them through the necessary paper work.
The Ministry of Economic Affairs and Energy of the State of North Rhine-Westphalia holds primarily the responsibility for the implementation of the EU Services Directive at the state level. In North-Rhine Westphalia, there are several Points of Single Contact (PSC) available to service providers and recipients. The internet portal of the State of North Rhine-Westphalia on the EU Services Directive provides a "PSC-finder" as an easy way to find and get in touch with the Point of Single Contact in the state.
The service of the Points of Single Contact is optional. Entrepreneurs may always contact the relevant authorities directly, if they prefer. Moreover, there are many institutions at the state level that may be addressed for further support.