Accident, Fire, Robbery: Emergency Numbers in Germany
Emergency numbers in Germany are:
- 110 (police) and
- 112 (fire and medical emergency)
Both numbers are toll-free and can be dialed from any landline or mobile phone as well as from public telephones all over the country.
Additionally, the German poison information center in Berlin can be reached at 030 - 19240.
Just like in any other country, you will be asked to provide as much information as you can about the situation when calling these numbers, so please keep the following questions in mind and remain on the line to provide any additional information the emergency operators may need.
- Who (which and how many people) are injured?
- What happened and how?
- When did the event take place?
- Where did it happen?
- How can emergency personnel reach you (phone number)?
In addition, you may dial 116 116 toll free to immediately block stolen credit cards or other means of electronic payment, PIN-codes for online banking, mobile phones etc. Many, but not all banks, credit card and mobile phone companies already participate in the 116 116 system, but more and more are joining it. Up-to-date information (in German only) is available from Sperr e.V..